Jewellery Care

Brass or stainless-steel bases, finished with 18k gold or rhodium plating. Stones are cubic zirconia, glass crystal or freshwater pearl unless a product description says otherwise. Everything is hand-finished in small runs, so slight variation between pieces is the process showing rather than a fault.

On last, off first. Perfume, hairspray, lotion, chlorine and salt water are what strip plating. If your jewellery goes on after all of those and comes off before the shower, you have already done ninety percent of the work.

• Wipe with the soft dry cloth in your parcel after wearing. That is genuinely enough for most pieces.
• For a deeper clean, use lukewarm water with a drop of mild soap, a very soft brush, then dry completely before storing.
• Never use silver dip, jewellery polish, toothpaste or an ultrasonic cleaner. They are made for solid metal and they take plating straight off.

Keep pieces separate, in the pouch they arrived in, somewhere dry. Chains scratch each other when they share a dish, and humidity is what dulls a finish while it sits unworn.

Pieces described as waterproof handle a shower and the rain. Nothing in the collection should go into a swimming pool or the sea — chlorine and salt are the two fastest ways to end a plating.

Tell us. We would rather know than have you quietly stop wearing it. Message us with a photo and how long you’ve had it, and we’ll be straight with you about whether it is wear or a fault.